Having a Facebook Pixel linked with an ad account is required to be able to launch ad campaigns that optimize for certain events.
If the Pixel you selected is not assigned to any ad account, you’ll most likely get one of these errors:
Account ID does not have access to Pixel ID.
Ad account ID does not have access to pixel ID. You can only create custom conversions for pixels the ad account has access to.
In this guide, we’ll help you solve these error messages and enable you to launch campaigns.
Before you begin
Please make sure you have the following prerequisite:
Assign a Pixel to an Ad Account
If you have already created and installed a Facebook Pixel on your website, and you want to link your Pixel to an ad account you use with Scalify, please follow these steps:
- Go to Business Settings in Business Manager
- On the sidebar, click on the Data Sources drop-down then select Pixels
3. Select the Pixel you want to assign to an ad account
4. Make sure your Facebook profile you’re connected with has the Manage Pixel permission in this Pixel.
If this is not done yet, you can click on Add People and grant the Manage Pixel permission to the profile in question
Make sure to grant them the Manage Pixel Permission.
5. Click Add Assets.
Select the ad account you want to assign your Facebook Pixel to. Click Add then Done.
Note: You can assign one Pixel to multiple ad accounts.
Click on the Connected Assets tab to verify if the Pixel is successfully assigned to the ad account.