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Frequently asked questions

You’ve got questions. We’ve got answers.

How does Scalify’s pricing work?

Scalify has a 7-days free trial on all plans. Scalify Basic costs US$39 per month when billed annually or US$49 when billed monthly. Scalify Pro costs US$79 per month when billed annually or US$99 when billed monthly. Scalify’s pricing is fixed and not based on ad spend, team members, ad accounts, or campaigns.

Can I upgrade my Scalify account or do I have to upgrade my entire team?

You don’t have to upgrade your entire team. When you upgrade your Scalify account, your teammates will have access to all the new features automatically.

What forms of payment do you accept?

Depending on your account type, you may choose between credit card, PayPal, Shopify billing, or Wix billing.

How secure is Scalify?

We run Scalify on Amazon Web Services (AWS) and our servers are located in Ohio, USA. The AWS cloud infrastructure is one of the leading, most secure cloud computing environments on the web.

How do I cancel my Scalify subscription or trial?

To cancel your free trial or subscription, go to Settings → Billing → Cancel.

What is your refund policy?

Scalify has a 30 days money-back guarantee policy. If Scalify doesn’t fit your needs, you can request a refund within 30 days of purchasing a subscription.

Do you have a public roadmap?

Yes. Scalify has a public roadmap that is fueled by suggestions from our community. You can find it here.

Does Scalify run ads for me?

No. We provide you with the tools you’ll use to automate your advertising campaigns and increase your ROAS.