Unable to select a Facebook page
If a Facebook page appears to be greyed out and you’re unable to select it, this means one of the following cases:
- You’re not an admin of this Facebook page. Request admin permissions to this Facebook page from the owner of this Facebook page and try again after you’re done. You can also have an admin perform this action for you.
- This Facebook page is restricted from advertising. In this case, this Facebook page can’t be added to Easy Ads for Facebook. We recommend appealing this decision or proceeding with another Facebook page.
If none of the cases above apply to you, please contact our support team at [email protected].
Unable to see a Facebook page
If you can’t see a Facebook page in the list of the Facebook pages you can choose from, this means that your profile does not have access to this specific Facebook page.
To fix this, you can opt for one of the following methods:
- Add the Facebook profile connected to Easy Ads for Facebook as an admin on your Facebook page. Here’s how: How to add people to a Facebook page.
- Disconnect your Facebook profile then connect the Facebook profile with access to your Facebook page. Here’s how: How to connect a new Facebook profile.